Privacy Policy for Cloud Ledger Professional Corporation
Introduction
Cloud Ledger Professional Corporation, operating the website cloudledger.tax, is committed to safeguarding the privacy of our clients’ personal information. We collect, use, and disclose personal information in our possession with the utmost care, adhering strictly to professional responsibilities and operational necessities of our tax and accounting firm based in Ottawa, Canada.
Accountability
We are accountable for all personal information in our possession or control. This includes information we receive directly from individuals or indirectly through various services and applications used on our website. We have implemented robust policies and procedures to protect personal information, and our staff is thoroughly trained in these privacy protocols.
Purpose of Information Collected
We collect personal information such as email addresses and contact information primarily to respond to inquiries and to send out our quarterly insights newsletter to interested clients. This information is collected directly through our website and is used solely for the purpose of engaging with potential and existing clients and improving our services.
Consent
By signing up for our newsletter or submitting an inquiry, you consent to the collection and use of your personal information as outlined in this policy. We ensure that all personal information is collected fairly and lawfully with clear understanding and agreement from our clients.
Limitation of Collection
The personal information collected is limited to what is necessary for fulfilling our professional services and operating our business. We collect information through transparent and lawful means, ensuring our clients are aware of the information being collected.
Use, Disclosure, and Retention
Personal information is used strictly for the purposes it was collected for, such as service improvement and client communication. We do not share personal information with third parties unless it is integral to the service provided through our website, such as applications for registration. Our partnerships with industry-standard services like CCH Wolters Kluwer, Conquest, Caseware, Sage, Telpay, Intuit, and FreshBooks are in place to enhance the security and efficiency of our services. Information is retained only as long as necessary to fulfill these purposes.
Accuracy and Protection
We endeavor to maintain accurate, complete, and up-to-date personal information. Our security measures include HTTPS certification and the use of high-end dedicated private servers to ensure the protection of our clients’ data. We also respect the privacy protocols of third-party services we use, ensuring they align with our security standards.
Client Rights
Clients have the right to access, correct, or delete their personal information held by us. Requests for access or correction can be directed to our contact email: tax@cloudledger.tax.
Compliance with PIPEDA and Provincial Regulations
Cloud Ledger Professional Corporation is committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable Ontario privacy laws. We ensure our practices meet the high standards required by these regulations, particularly in the sensitive area of tax and accounting information.
Professional Standards and Confidentiality
We adhere to the professional standards and confidentiality requirements set forth by Chartered Professional Accountants of Canada (CPA Canada) and the Canada Revenue Agency (CRA). Our practices are designed to protect the integrity and confidentiality of our clients’ information, in line with industry best practices.
Security Measures Specific to Tax and Accounting Data
We employ specialized security measures to protect the sensitive nature of tax and accounting data, including encryption and secure client portals for data exchange. These measures are regularly reviewed and updated to ensure they meet the current industry standards.
Reporting and Transparency
We commit to transparency in our privacy practices, providing updates and reports on our website regarding privacy policy changes, security breaches, or other relevant privacy-related matters.
Contact Information for Privacy Officer
For any privacy concerns or inquiries, please contact our Privacy Officer at:
Privacy Officer
Cloud Ledger Professional Corporation
2283 St. Laurent BlvdOttawa, ON K1G 5A2
Email: zaid@cloudledger.tax
Phone: +1(613) 518-2820
Contact Information
For any privacy concerns or inquiries unrelated to the Privacy Officer, please contact us at tax@cloudledger.tax. We are dedicated to addressing any questions and ensuring the privacy and security of your information.